Welcome to Telecalling.in |
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THIS IS A DIGITAL DASHBOARD THAT IS SMART, ELEGANT & AFFORDABLE.
Get a bird's eye view of all the action on your dashboard. Manage lists and auto distribute contacts across your team. Easily measure time spend and average call duration on calls. Track outcome, notes, history and much more. Visualize team performance in clicks.
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Tour to the Demo CRM
Visit Telecaliing.in
1. Click on the header bar demo option for demo login CRM dashboard
2. Enter demo login details
Username/ Email |
demo@abc.com |
Password |
1234 |
3.
3 Dashboard Welcome Screen
Navigate to Management Section >> member option to add users
Click on button to add member .
Fill all the details required to add agent / manager and click add button
Select Telecalling and navigate to >> List & contact option to manager list and contacts
Click on button create New List in order to add contacts
A pop window opens up to enter the new list name
Type list name and press on CREATE button to create a new list
Select CSV file to import contacts
After successful immport new contacts will added to the list
Navigate to Side menu >> select Assignments
All the Lists will be shown in panels. Click on button to assign the telecalling agent
Select the Agent / agents whom to wanted to assign to telecalling list and press add button
Such list will be assigned to agent can start calling on Dailer Application
>> Login to Dailer App to start calling
Open https://telecalling.in/user/abc
username |
agent1@abc.com |
password |
1234 |
Change the list to load contacts and start calling…….
· Automatic dailer will phone the contact in mobile dailer after 5 seconds l
· Once the call finishes dailer open caller feedback form to note contact status
· In form select the appreciate disposition and click NEXT button
Once the Next button triggered SMS and EMAIL will be Deceivered to the contact and new contact will be loaded.
CRM provides completed call report history of all agents, for that Navigate to Reports
All the Reports are shown with the contacts disposition , remarks ,note.